Case Study from Sapphire Site Services Ltd

Supplier: Avensure Ltd

Client: Sapphire Site Services Ltd

Website: http://www.sapphiress.co.uk/

Sapphire Site Services Ltd have been using Avensure for all aspects of their HR and Employment Law and Health & Safety Advice.  This Case Study provides a summary of the services delivered and how Sapphire Site Services Ltd have benefited particularly with Avensure’s expertise with HR Documentation.

About Sapphire Site Services Ltd:

Formed in 2014, Sapphire Site Services Ltd is a forward thinking organisation that has developed an enviable reputation for delivering a professional service. Servicing the London area, South East & South of England, as well as the Midlands and surrounding areas with all aspects of Electrical, Mechanical, Builders Clean, CCTV and Property Development.

Why did Sapphire Site Services Ltd need HR Documentation?

As a Company with limited time for HR issues, we were looking to obtain some guidance regarding HR and professional employment documentation to issue to our employees.  We had previous contracts and policies in place, however we wished to ensure that these were compliant with the employment rights act and this was a great concern for us.  We also wished to put an Employee Handbook in place to amalgamate our current policies along with those required to ensure that the document was in line with current legislation.  We believed Avensure who are HR experts were the perfect option and therefore required their professional assistance and expertise.

How did Avensure help address Sapphire Site Services Ltd HR Documentation issues?

It was quite clear from the get go that Avensure were very experienced and knowledgeable in all aspects of HR and Employment Law and we were reassured to know that the documentation would be drafted in line with current legislation and best practice, yet still reflected the warm working environment that we have in our team.

We first signed up with Avensure on the 30th March 2017. A welcome call was completed by the documentation team the following day and a consultation visit was scheduled in for 12 days later at  our request.  The meeting was conducted in a professional manner and all my queries were answered.  We received the draft documentation via email 4 days later.  Following some email queries to ensure all clauses we required were included the documentation was finalised.  The documentation team advised that they were also able to follow up hard copy handbooks in the post to me.

Throughout the process of getting the documentation drafted any queries that we at Sapphire Site Services Ltd raised or any amendments we suggested were dealt with professionally.  It was a great ease to know the revisions I was proposing were being considered carefully to avoid any risk to the Company.

How Avensure are helping address your issues?

Avensure have helped us in all aspects of HR the phone support is invaluable to us having the knowledge that we have the support of Avensure gives us the ability to continue spending time on our business knowing we are covered.

What services do Avensure provide Sapphire Site Services Ltd?

  • Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation.
  • Immediate 24/7 advice on all ongoing HR and Employment Law issues.
  • Online access to stationary forms via Avensure Locker
  • Access to our own dedicated Employment Law Consultant, who is invaluable.
  • Access to a team with a vast range of experience in Employment Law Contracts and HR.
  • Insurance to cover all legal and tribunal representation costs including all compensation awards.
  • Barrister/ Solicitor trained legal advisors.
  • Training to help understand Employment Law and HR issues better.
  • Dedicated Health & Safety Advisor 24/7 with unlimited email and telephone support.

What would you say to someone thinking of using Avensure’s services? 

“I would highly recommend Avensure to anyone. As a developing company Avensure has taken the stress and worry out of our HR issues.”